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User Action

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User Action

11 Articles in this category

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What is a User Action?

Introduction Benefits of User Action Use case Introduction User Actions, as the name indicates, enable you to track your end users' actions and analyze their behavior on your application. With User Actions, follow your end use...

Updated On : 27 Jan 2025

Create a User Action

Use User Actions to track how effectively your end users are using an application feature. Use the following steps to create User Actions: Log in to your application, and then launch the Whatfix Studio . Scroll to the bottom...

Updated On : 09 Apr 2025

Manage User Actions

After creating a User Action, each User Action is added as an individual action and can be accessed on the Whatfix Analytics dashboard. Use the following steps to view and manage User Actions: On the Whatfix Analytics dashboard , click ...

Updated On : 09 Apr 2025

Goal Management

What are Goals? Goals link the steps in a process to its final objective. They represent User Actions created on the last element clicked to record the completion of the process in the application. For example, if the task involves creating a Le...

Updated On : 12 May 2025

Get User Action Analytics

With User Action Analytics, Whatfix enables you to track the usage and engagement of User Action events on your application. The default Trend Insight, User Action Analytics, serves as a comprehensive solution to analyze end-user engagement with Use...

Updated On : 29 Jan 2025

Edit a User Action

Whatfix enables you to edit the User Action after creation. For example, you do not have to recreate the User Action every time your application undergoes a UI change. Reselect the Action element, rename the User Action, and reconfigure the Action c...

Updated On : 29 Jan 2025

Use User Actions as Visibility Rules

User Action as a Visibility Rule enables you to show contextual content based on specific User Actions that your user may or may not perform. Configure User Action as Visibility Rules for Flows, Self Help, Task List, Beacons, Pop-ups, and Smart Ti...

Updated On : 29 Jan 2025

Delete a User Action

User Actions enable tracking of end-user engagement within your application. However, a User Action can also be associated in the following ways: Used as Visibility Rules for all widget segments Mapped as a Goal in Flows Used as a Flow trigg...

Updated On : 20 Jan 2025

Download User Actions engagement data

Whatfix enables you to export the User Action Analytics Insight. The data helps you comprehensively analyze end-user engagement on your application. It is generated in a CSV format, as shown in the following image. Benefits of exporting User...

Updated On : 29 Jan 2025

What is User Action Verification?

Introduction Benefits of User Action Verification Introduction Understanding whether User Actions are configured correctly on the application, latched to the correct element, or if a User Action already exists on the element is cruc...

Updated On : 29 Jan 2025

Verify User Actions

After you create User Actions, you have to add them to Insights to check if they're working correctly. User Action Verification enables contextual validation of User Actions within the application. This process identifies any issues with the User Ac...

Updated On : 29 Jan 2025

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