What is the difference between Trend Insights and Funnel Insights?

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Trend Insights and Funnel Insights represent two distinct methods for analyzing user behavior. Trend Insights examine how user behavior changes over time, while Funnel Insights illustrate how end users navigate through a specific sequence of steps.

Trend Insights

Trend Insights help you understand long-term trends and patterns in user behavior. For example, they track the growth of your user base over time and reveal how many users perform a specific action. Trend Insights also help identify opportunities for growth and improvement while providing insights into content performance over time.

For more information on creating a Trend Insight, see Create Trend Insights.

The following example illustrates the appearance of a Trend Insight.

trend_insights_chart

Funnel Insights

Funnel Insights help you understand how users navigate through a specific sequence of steps. For example, they track the conversion rate of users who sign up for the product and highlight the steps in a Flow where users drop off the most. Funnel Insights also help you identify bottlenecks in the product and optimize the user journey for better engagement and retention.

For more information on creating a Funnel, see Create a Funnel.

The following example illustrates the appearance of a Funnel.

funnels_overview

The following table summarizes the key differences between Trend Insights and Funnel Insights:

Trend Insights Funnel Insights
Examines long-term trends and patterns Examines a specific sequence of steps
Enables identification of growth and improvement opportunities Enables identification of bottlenecks and optimization of user flow
Tracks changes in user behavior over time Tracks user progression through a process
Enables understanding of overall product performance Enables identification of specific areas for improvement