Top
508 Compliant Keyboard shortcuts for Whatfix
  • 09 Jan 2023
  • 3 Minutes To Read
  • Dark
    Light
  • PDF

508 Compliant Keyboard shortcuts for Whatfix

  • Dark
    Light
  • PDF

Whatfix is compatible with assistive technology, such as screen readers and quick navigation via keyboard strokes. The tooltip and widgets can be accessed by the following keyboard shortcuts.

Keyboard Shortcuts for Window

Shortcuts for content creators

Studio

To do thisUse
Add a step Ctrl+Shift+A
Reselect an elementCtrl+Shift+E
Insert step before the current stepCtrl+Shift+Z
Insert step after the current step Ctrl+Shift+X
Enable/Disable navigation mode on the Studio
Your title goes here
  • This shortcut enables you to switch on and off the element selection mode.


Shift+M


Shortcuts for end users

Self Help

To do thisUse
Open/close Self Help
Note:
The Self Help widget is opened or closed based on the current state of the widget, i.e. opened/closed.
Alt + w
Navigate to the Self Help widget in the applicationTab key
Navigate within the Self Help widget
Open Self Help after navigating to the widget on the applicationEnter key
Open content within the Self Help widget
Close the Self Help widgetECS key


Task List

To do thisUse
Open/close Task List
Note:
The Task List widget is opened or closed based on the current state of the widget, i.e. opened/closed. Only content creators can use these shortcuts while creating content like Flows, Smart Tips, Beacons, etc using Studio.
Ctrl + shift + i
Navigate to the Task List widget in the applicationTab key
Navigate within the Task List
Open the Task List in the applicationEnter Key

Open a task within the Task List 
Close the Task ListEcs Key


Tooltip

To do thisUse
Navigate to tooltip next button
Note:
If the tooltip doesn’t have the next or close button, the respective shortcut doesn’t work.
Alt + n
Navigate to tooltip close button
Note:
If the tooltip doesn’t have the next or close button, the respective shortcut doesn’t work.
Alt + q


Beacons

To do thisUse
Open the Beacon tooltipCtrl + i
Close the Beacon tooltipEsc key


Smart Tips

To do thisUse
Open the Smart TipCtrl + i
Navigate to the Smart Tip close button
   

If the Smart Tip does not have a close button, use the Tab Key to move to the next element.

Alt + q


Keyboard shortcuts for Mac

Shortcuts for content creators

Studio

To do thisUse
Add a step Ctrl+Shift+A
Reselect an elementCtrl+Shift+E
Insert step before the current stepCtrl+Shift+Z
Insert step after the current step Ctrl+Shift+X
Enable/Disable navigation mode on the Studio
Your title goes here
This shortcut enables you to switch on and off the element selection mode.
Shift+M


Shortcuts for end users

Self Help

To do thisUse
Open/close Self Help
    
The Self Help widget is opened or closed based on the current state of the widget, i.e. opened/closed.
Option + w
Navigate to the Self Help widget in the applicationTab Key
Navigate within the Self Help widget
Open Self Help after navigating to the widget on the applicationEnter Key
Open content within the Self Help widget
Close the Self Help widgetEsc Key

Task List

To do thisUse
Open/close Task List
Note
The Task List widget is opened or closed based on the current state of the widget, i.e. opened/closed.

Ctrl + shift + i
Navigate to the Task List widget in the applicationTab Key
Navigate within the Task List
Open the Task List in the applicationEnter Key
Open a task within the Task List
Close the Task ListEsc Key

Tooltip

To do thisUse
Navigate to tooltip next button
Note
If the tooltip doesn’t have the next or close button, the respective shortcut doesn’t work.
Option + n
Navigate to tooltip close button
Note
If the tooltip doesn’t have the next or close button, the respective shortcut doesn’t work.
Option + q

Beacons

To do thisUse
Open the Beacon tooltipCommand + i
Close the Beacon tooltipEsc Key

Smart Tips

To do thisUse
Open the Smart TipCommand + i
Navigate to the close button of the Smart Tip

If the Smart Tip does not have a close button, use the Tab Key to move to the next element.

Option + q


Note
  • Whatfix enterprise accounts created after February 9, 2017 have the keyboard shortcut enabled by default.
  • For accounts created before February 9, 2017, the shortcuts would not be enabled by default. Use the following integration script to enable the shortcut feature.
Window._wfx_settings = { "theme": { "help_key" : "87, " Tip_close_key": "81, "tip_next_key" : "78 } };
  • Shortcut keys can override the default keys with the above integration script. As per common guidelines, "alt" is fixed and cannot be changed. The end user has to provide only keyboard key codes for the corresponding keys.

Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.