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Add a new language for translation
  • 23 Sep 2024
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Add a new language for translation

  • Updated On 23 Sep 2024
  • 1 Minute To Read
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Article summary

The translation process begins with adding the language you want to translate the Whatfix content into. See the list of Languages Supported by Whatfix.

Note

Only an Account Manager can perform the following task. For more information about available roles, see Whatfix User Roles.

Add a language (Old experience)

Use the following steps to add a language (with the old translation experience):

  1. On the Whatfix Guidance dashboard, click Settings.
    2024-07-05_11-23-42.png

  2. Click Translations.
    ia_left%20nav_translations

  1. Click Add Languages.
    DB_translations_addlang.png

  2. In the pop-up, using the dropdown, select the new language that you want to add. You can choose to select and add multiple languages.
    DB_translations_selectalang.png

  3. Click Add.
    DB_translations_clickAdd.png

your title goes here

The new language appears in the Translations section.
studio_translate_lang added

Add a language (New experience)

Use the following steps to add a language (with the new translation experience):

your title goes here

The new translation experience is a Beta feature. To enable this experience, contact support@whatfix.com.

  1. On the Whatfix Guidance dashboard, click Settings.
    2024-07-05_11-23-42.png

  2. Click Translations.
    ia_left%20nav_translations

  1. Click Add languages.
    translations_add_languages
your title goes here

When there are no languages added, the Add languages button appears as follows:
db_add_languages_new

  1. In the pop-up, use the dropdown and select the new language that you want to add. You can choose to select and add multiple languages.
    db_select_language

  2. Click Add.
    db_add_selected_language

your title goes here

The new language appears in the Languages tab.
db_language_added

Updates to content need to be pushed to Production again to make them available to your end users.

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