In the current Self Help experience, users need to click the Close icon to minimize Self Help.
To make closing Self Help quicker and more intuitive, Whatfix now offers Close Self Help as a Technical configuration. The Close Self Help feature enables users to minimize the Self Help widget by clicking anywhere on the application.
Use the following steps to enable Close Self Help:
On the Whatfix Guidance dashboard, click Settings.
Click Advanced customisation.
Click Technical configuration.
Click Add preferences.
Click Self Help.
Select the Close Self Help checkbox.
Click Add.
Enable the Close Self Help toggle.
Click Save.
