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Close Self Help on click of application
  • 16 Oct 2025
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Close Self Help on click of application

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    Light
  • PDF

Article summary

In the current Self Help experience, users need to click the Close icon to minimize Self Help.

Clock self help by clicking the close icon

To make closing Self Help quicker and more intuitive, Whatfix now offers Close Self Help as a Technical configuration. The Close Self Help feature enables users to minimize the Self Help widget by clicking anywhere on the application.

Close self help by clicking anywhere on the application

Use the following steps to enable Close Self Help:

  1. On the Whatfix Guidance dashboard, click Settings.

  2. Click Advanced customisation.

  3. Click Technical configuration.

  4. Click Add preferences.

  5. Click Self Help. click self help

  6. Select the Close Self Help checkbox. Add close self help in technical configurations

  7. Click Add.

  8. Enable the Close Self Help toggle. Toggle button to enable close self help

  9. Click Save.


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