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Disable the End message of a Flow
  • 11 Oct 2022
  • 1 Minute To Read
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Disable the End message of a Flow

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    Light
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In some cases, like when branching a Flow, you may not need to display the end message of a Flow. The end message can be disabled both at the account level for all the Flows using the global configuration settings and at the Flow level for a specific flow using the Customize option.

  • Disabling the end message for all Flows
  • Disabling the end message for a specific Flow

Disable the end message for all flows

Use the following steps to disable the end message for all the Flows,

  1. On the Whatfix Dashboard, click Themes.
    Dashboard_themes

  2. Click the Flow tile.
    Dashboard_themes_flow

  1. Click the End Message tab.
    Editor_flow_theme_end_message

  2. Clear the End Message checkbox to disable the end message.
    Editor_flows_themes_end_message_disable

  3. Click Save.
    Dashboard_flow_themes_end_message_save

Disable the end message for a specific Flow

Use the following steps to disable the end message for a specific Flow,

  1. On the Whatfix dashboard, hover your cursor over the flow you want to edit, and then click the Edit icon.
    CLMDashboard_list_view_flow_edit

  1. Click Customize.
    CMDashboard_flow_customize

  2. Click the End Message tab.
    Dashboard_flow_end_message

  3. Clear the End Message checkbox to disable the end message.
    Editor_flows_themes_end_message_disable

  4. Click Save.
    Dashboard_flow_themes_end_message_save

Note

The end message of a Flow can be configured in 3 places, Advanced Customization, Flow level configuration, and Account level configuration. If for any reason, it is configured in all three places, Whatfix uses the following precedence,

Advanced Customization > Flow level configuration > Account level configuration

Example: If there is a conflict between the Flow level and the Account level configuration, then the Flow level configuration is reflected (as per the precedence).
In the same way, configuration that is done using Advanced Customization overrides the configuration at the Account and Flow levels.


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