Embed a YouTube video using the URL
- 25 Apr 2025
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Embed a YouTube video using the URL
- Updated On 25 Apr 2025
- 2 Minutes To Read
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- DarkLight
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Whatfix enables you to embed YouTube videos to any Pop-up template to deliver more information to your users. For more information on Whatfix Pop-up templates, see Choose the pop-up template.
Adding a YouTube video in a Pop-up is a 2-step process.
Step 1: Get the YouTube video URL
Use the following steps to get the video URL from a Youtube video:
Go to the YouTube video that you want to add in the Pop-up.
Click Share.
Click Copy to copy the video URL.
Note:A Link copied to clipboard message is displayed.
Step 2: Insert a YouTube video using the Visual Editor
Note:
You cannot embed videos hosted on file sharing websites such as Google Drive, Dropbox, and more using the URL method. You need a published video's URL from your authorized video channel (Youtube, Vimeo, and more) to embed videos to Whatfix Pop-up templates. In case you want to embed a video link hosted on Google Drive, try Embedding a video hosted on Google Drive using Embed code
If the Pop-up is shown in a secure webpage (https) and if the video is hosted on a non-secure website (http), then the video is displayed as a broken link to the end users. Ensure that the video URL contains https.
The Visual Editor enables you to add a video to the Pop-up template directly using the UI.
Use the following steps to embed a video URL in a Pop-up using the Visual Editor:
On the Whatfix Guidance dashboard, click Widgets.
Click Pop-ups.
Hover your cursor over the Pop-up segment you want to configure, and then click the Edit icon.
In the Description section, place the cursor where you want to add the video and double-click to open the Rich Text Editor.
Click the + icon. The Add Component dialog box opens.
On the Add Component dialog box, click Video.
Paste the video URL.
Click Insert.
Info:
Use the Drag and Drop feature to move or reposition the video around the Pop-up.
Use the Drag Handlers to move or reposition the video both vertically (column-wise) and horizontally (row-wise).
Note:
- You may not be able to undo certain changes once you make changes to the Pop-up using the Drag Handlers. In that case, re-creation of the Pop-up may be necessary. For more information, see Can I undo the changes made with the Drag Handlers?
- If you want the video to autoplay for your end users, click Autoplay while inserting the video.
Once the video is added, click Set Visibility Rules →.
Set the visibility rules for the Pop-up to appear. For more information on the different conditions that can be used in Visibility rules, see Visibility Rules.
Click Edit Pop-up or Finish later depending on your preference.
Once you have set Visibility Rules, select the Pop-up using the checkbox, and then click Send to ready.
Go to the Ready stage, and then click Publish.
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