Repository Integration Status Report

Apart from the status report on the dashboard, Whatfix also sends email notifications after a successful or failed integration.

Use Cases

You can access the status report for one or more of the following:

Check if your newly added repository content was crawled by Whatfix or not.
For example, consider that you added a new article at 21:00 on a Monday, and the repository was crawled on the same day. Then, you can check the integration duration in the report to ensure that the new article was crawled or not.

See what articles were updated, deleted, or crawled in a particular sync-up session.

Track and update the articles that Whatfix failed to crawl from your repository.

Access the Repository Integration Status Report

Use the following steps to access the Repository Integration Status Report:

On the Whatfix Guidance dashboard, click Settings.
Click Repositories.

Under Integrated Repositories, Go to the repository that you want to view the status for, and then click the more icon.
clm_db_repositories_more

Click View Status.
clm_db_repositories_view_status

Note

To access the article-wise integration status of the content repository, click Detailed analysis report.
clm_db_detailed_analysis_report

The status report provides the following data:

Previous sync: Lists when the last crawl happened.

Next sync: Lists when the next crawl is scheduled.

Sync frequency: Lists how often the sync is run for the repository.

Crawling Timeline: Lists the crawl duration of the last session.
RB_DB_repo_crawltimeline

Changes made in latest sync: Lists changes made in the integration during the crawling session.
RB_DB_repo_latestsync

Detailed Analysis Report: Enables you to download a detailed link-wise integration status report of the content repository.

Understand the Detailed Analysis Report

The detailed analysis report contains two columns:

link: The URL of the crawled link.

status: This column gives information about whether the link was added, not added, modified, or removed from the Dashboard during the sync and the reason why.

The following table describes the values status can take:

status	Description
Link Newly Added	The link didn't exist during the previous sync and was added during the current sync.
Link Removed	The link was found in the previous sync but not in the current sync.
Link Updated	The content inside the link changed since the previous sync.
Link Unchanged	There have been no changes in the content inside the link since the previous sync.
Invalid Redirection, link excluded	The link redirected the crawler to another link that was not recognized by the crawler. The new link was not added during the current sync.
Link Redirected	The link redirected the crawler to another link. The new link was added during the sync.
Failed : Access Denied	The crawler encountered a 401 Unauthorized error and was not allowed to access this link. The link was not added during the current sync.
Failed : Request was Misformed	The crawler encountered a 400 Bad Request error and was not allowed to access this link. The link was not added during the current sync.
Failed : Forbidden Link	The crawler encountered a 403 Forbidden error and was not allowed to access this link. The link was not added during the current sync.
Failed : Link not Found	The crawler encountered a 404 Not Found error and could not find this link. The link was not added during the current sync.
Failed : Server Issue	The crawler failed to crawl the link due to an issue with the repository's server. The link was not added during the current sync.
Failed : Unknown Status	The crawler failed to crawl the link for unknown reasons. The link was not added during the current sync.
Failed : Internal Issue	The crawler failed to crawl the link due to a Whatfix internal error. The link was not added during the current sync.

status

Description

Link Newly Added

The link didn't exist during the previous sync and was added during the current sync.

Link Removed

The link was found in the previous sync but not in the current sync.

Link Updated

The content inside the link changed since the previous sync.

Link Unchanged

There have been no changes in the content inside the link since the previous sync.

Invalid Redirection, link excluded

The link redirected the crawler to another link that was not recognized by the crawler. The new link was not added during the current sync.

Link Redirected

The link redirected the crawler to another link. The new link was added during the sync.

Failed : Access Denied

The crawler encountered a 401 Unauthorized error and was not allowed to access this link. The link was not added during the current sync.

Failed : Request was Misformed

The crawler encountered a 400 Bad Request error and was not allowed to access this link. The link was not added during the current sync.

Failed : Forbidden Link

The crawler encountered a 403 Forbidden error and was not allowed to access this link. The link was not added during the current sync.

Failed : Link not Found

The crawler encountered a 404 Not Found error and could not find this link. The link was not added during the current sync.

Failed : Server Issue

The crawler failed to crawl the link due to an issue with the repository's server. The link was not added during the current sync.

Failed : Unknown Status

The crawler failed to crawl the link for unknown reasons. The link was not added during the current sync.

Failed : Internal Issue

The crawler failed to crawl the link due to a Whatfix internal error. The link was not added during the current sync.

your title goes here

In case of a Failed or Invalid link status, or a discrepancy in the status, contact support@whatfix.com.

Repository Integration Status Report

Use Cases

Access the Repository Integration Status Report

Understand the Detailed Analysis Report

What's Next