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Enhanced Password Policy for Whatfix Users with Multiple ENTs
  • 06 May 2025
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Enhanced Password Policy for Whatfix Users with Multiple ENTs

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Article summary

To ensure a high level of security, Whatfix is implementing a new update to the password policy. The enhancement reduces the risk of compromise by preventing the use of weaker passwords across multiple enterprises (ENTs).

When a user requests a password reset, Whatfix checks the password policies of all ENTs the user is a part of. Whatfix then enforces the most stringent password policy among all these ENTs.

Note:

No changes are required to the current passwords of the ENTs that you are a part of. The new policy applies when you try and reset a password.

Here's an example:

Let's say John is a member of the following tenants with the following minimum password length requirements:

ENT A: Minimum 12 characters

ENT B: Minimum 8 characters

ENT C: Minimum 10 characters

When John initiates a password reset from any of these ENTs, he must set a password that meets the highest minimum length requirement among them – in this case, 12 characters.

By always enforcing the strictest password policy applicable to a user, Whatfix ensures that password strength consistently meets the highest security standards.


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