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Manage Notifications in the Whatfix Dashboard
  • 10 Jul 2024
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Manage Notifications in the Whatfix Dashboard

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Article summary

The Notification Center tracks all content and widget movements across Whatfix. Any Whatfix user can access the notification center to see what's changed. These changes include edits made by other users as well.

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User Action behaviors are not captured in the notification section. If you are looking for Flow email notification reception, see Flow failure notification email.

When will you be notified?

Notifications are sent when the following actions occur:

  • Content is moved from the Draft to the Ready stage or the other way around.

  • Content is pushed to Production or the other way around.

  • Content is deleted at any stage.

  • A version of the content is deleted from the Draft stage.

New Notifications

Use the following step to open the Notification Center:

On the Whatfix Guidance dashboard, click Notifications. ia_notification

This opens the Notification Center on the dashboard. notification_center_default

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A blue dot on the Bell icon indicates a new notification.
ia_new_notification_blue_dot

Actions that can be performed in the Notification Center

Click the Bell icon to view a list of all the notifications.

Label

Action

UI

Mark all as Read

Click the more icon on the Notification tab, and then click Mark all as Read to mark all notifications as read.

Filter

Displays a dropdown menu where you can filter your notifications by choosing from the following options:

  • Unread only: All the unread notifications are displayed.

  • Push to production: Only the content that has been pushed to Production is displayed.

Mark as Read/Mark as Unread

Click the more icon on each notification, and then click Mark all as Read to mark the notifications as read.

Delete

Click the more icon on each notification, and then click Delete to delete the notification.

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  • The Whatfix upgrades filter is available only if Whatfix Versioning is enabled for the account.

  • Only the last 60 days' notifications are displayed in the pop-up.

  • Unread notifications have a red background color, whereas read notifications have a white background color.

    CLM_notification_read.png


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