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How to activate or inactivate Whatfix widgets?
  • 08 Jan 2024
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How to activate or inactivate Whatfix widgets?

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Article Summary

Activating widgets like Pop-up, Self Help, etc., publishes them to the application, while deactivating them removes them from the application. On the Whatfix Guidance dashboard, you can activate widgets by pushing them from the Ready stage to the Production stage and inactivate widgets by removing them from the Production stage.

You can use the following steps to activate or inactivate widgets.

Activate widgets

Use the following steps to activate widgets:

  1. On the Whatfix Guidance dashboard, click Widgets.
    ia_left_nav_widgets

  2. Click All widgets.
    ia_dashboard_left_nave_allwidgets

  1. Select the widget you want to activate.
    ia_select_widgets

  2. Click Send to ready.
    clm_db_send_to_ready

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  1. Go to the Ready stage, and then click Push all to production to activate all the widgets.
    DB_CLM_ReadyStage_PushAlltoprod1
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You can also push selective widgets to Production by selecting the respective widgets using the checkbox and then clicking Push to production.
clm_db_push_to_production

Inactivate widgets

You can inactivate widgets by removing them from the Production stage.

  1. On the Whatfix Guidance dashboard, click Widgets.
    ia_left_nav_widgets

  2. Click All widgets.
    ia_dashboard_left_nave_allwidgets

  1. Go to the Production stage and select the widget you want to remove from Production.

  2. Click Remove from production.


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The widget gets inactivated and is moved back to the Draft stage.


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