Cannot view the Widget section on Whatfix Dashboard
- Updated On Aug 6, 2026
- Published on Jan 2, 2024
Issue
You are unable to see the Widgets section on the Whatfix Dashboard.
Probable Cause
The Widget section is visible to users with the Content Manager or Account Manager role on the Whatfix Dashboard.
Suggested Solution
Ensure that you have the Content Manager or the Account Manager role to access the Widget section on the Dashboard.
To know more about Whatfix user roles and the permissions each role has, see Whatfix User Roles.
The Whatfix Dashboard is where you can perform the following actions:
- Access all content that has been created by users in your organization.
- Access and manage content widgets like Self Help, Pop-ups, Smart tips, Beacons, and Task List
- Manage users
- Manage tags
- Access Analytics
- Manage translations
- Manage Tip or Flow configurations
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