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Notification Count for Pending Tasks
  • 06 Jan 2026
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Notification Count for Pending Tasks

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Article summary

Overview

In Hub, end users can use notification counts to see how many tasks require their attention. Notification counts helps end users stay aware of pending actions and improve task completion rates.

FAB notification count

Note:

Hub is a Beta feature. To enable this feature for your account, contact support@whatfix.com.

These notification counts are:

  • The total count of all To Do (pending) tasks

  • Visible on every page where Hub is available on page load

  • Instantly updated when tasks are completed

Expand the following accordions for more details:

Where Notification Counts Appear

  1. Floating Action Button (FAB) Closed State

A notification count appears on the closed FAB when the user has one or more pending tasks.

FAB notification count

This enables users to identify pending tasks without interacting with Hub.

  1. FAB Notification Open State

When users hover on the FAB to view its open state, the Task List icon displays a notification count indicating the total number of pending tasks.

task list notification on open fab

This ensures users can see pending tasks when choosing between Explorer, Task List, Feedback, and Chatbot tabs.

Info:

Hub displays up to 3 icons in the FAB open state in the following priority next to the Pin or FAB Text:

Explorer > Task List > Feedback > Chatbot

  1. Task List Tab inside the Hub panel

When users open the unified Hub panel, the Task List tab also displays a notification count showing the number of pending tasks. Users see the same number on the To Do status filter.

task list open and notification counts on icon and filter

This helps users view pending tasks while accessing the Task List tab.

Info:

On the FAB (closed and open states) and unified panel, Task List notifications count updates instantly when tasks are completed.

How Notification Counts Work

Notification counts are based on the number of tasks in the To Do status. The following actions influence the number displayed:

When a task is completed:

  • The task moves to Completed

  • The FAB and Task List tab counts update instantly

GIF for task completion

When a new task becomes available in the same segment:

  • New tasks appears only when users reload the page

  • All and To Do counts increase

  • Group counts also update automatically


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