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    Reset my password
    • 01 Feb 2023
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    Contents

    Reset my password

    • Updated On 01 Feb 2023
    • 1 Minute To Read
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    Article Summary

    In case you forgot your password, you can set a new password on your own, using the following instructions.

    Note

    Account Managers cannot change the password for other users. Passwords can be changed only by the respective users themselves.

    1. Navigate to Whatfix.com.

    2. Click the Sign In button.
      sign_in.png

    3. Enter your email address, and leave the Password field blank.
      email.png

    4. Click Forgot Password?
      forgot_password.png

    5. An email with a link to reset your password is sent to your registered mail address.

    6. In the reset password screen, enter the new password, and then re-type the same password to confirm.
      new_password.png

    7. Enter the Captcha that appears.
      reset_password.png

    Note
    • The auto-generated Captchas are case sensitive. Make sure you enter the right Captcha.
    • You can hear the Captcha by clicking the speaker icon adjacent to the text box.
    • You can request a new Captcha by clicking the refresh icon next to the speaker icon.
    1. To reset your password, click Reset Password.

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    Changing your password will log you out immediately. Use the new password to log back in.
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