Top
Understand the Unique Users and Engagement data
  • 11 Dec 2023
  • 1 Minute To Read
  • Dark
    Light
  • PDF

Understand the Unique Users and Engagement data

  • Dark
    Light
  • PDF

Article Summary

You can download the Unique Users and Engagement data from the Analytics Summary section in Guidance Analytics. For more information, see Download Unique Users and Engagement data.

Here is a sample Unique Users and Engagement Report.

unique_user_report

The following table lists all the fields in the User data report.

Field Name Description
Title Title of the report, that is, Whatfix User Data
Account Name Account name of the dashboard from where the report is generated
Export_From_Stage The stage from which the User data report is generated.
Unique Users Viewed Number of unique users who viewed any of your Whatfix widgets at least once
Unique Users Engaged Number of unique users who engaged with your Whatfix widgets through button clicks, search bar, checkbox, etc.
Start Date The date from which you want the data to be filtered
End Date The date to which you want the data to be filtered
Filters Include All domains from where you want to see the data
Filters Exclude All domains from where you don't want to see the data
Last Active Date The last time when the user was active
User Name The email address or any other unique identifier of the user
Domain The domain on which the user was accessing Whatfix
Engaged with Whatfix? Shows if the user engaged with Whatfix widgets
Last Engagement Date The last time when the user engaged with Whatfix widgets
Number of Engagements Total number of times the user engaged with any Whatfix widget
your title goes here
  • The Unique Users Viewed count includes the number of users who have completed User Actions. For example, if 5 unique users have completed the User Actions, then the Unique Users Viewed count is also 5.

  • The Unique Users Engaged count includes the number of users who have completed User Actions. For example, if 5 unique users have completed the User Actions, then the Unique Users Engaged count is 5. Both the Unique Users Viewed and the Unique Users Engaged counts are the same only for User Actions.


Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.