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Download Unique Users and Engagement data
  • 26 Feb 2025
  • 1 Minute To Read
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Contents

Download Unique Users and Engagement data

  • Updated On 26 Feb 2025
  • 1 Minute To Read
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Article summary

Whatfix Analytics provides the number of users who viewed Whatfix widgets and the number of users who clicked and engaged with those widgets. For more information, see What actions are considered as engagement?

This information appears in the Analytics Summary section at the top.

CLMDashboard_analytics_unique_users

Use this information to modify the widgets, such as adjusting their position, colors, animation effects, and more to increase the engagement rate.

Info

The Unique Users Viewed and Unique Users Engaged counts include the number of users who completed User Actions. For example, if five unique users completed User Actions, then the counts for Unique Users Viewed and Unique Users Engaged are also five.

Use the following steps to download this data:

  1. On the Whatfix Guidance dashboard, click Guidance analytics.
    ia_left_nav_guidance_analytics
  2. Click Summary.
    summary_new_guidance_analytics

  1. Click Export Users.
    Dashboard_analytics_exportusers
Info
  • A ZIP file is downloaded.
  • Once the file is extracted, find the information in a CSV format.

Note
Download up to six months of Analytics data at any time.

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