The character limit varies for a Text field of a Whatfix Content. To increase the limit, contact support@whatfix.com. The following table lists the character limit for each field in Whatfix content and widgets.
Content or Widget
Field
Default Limit
Maximum Limit
Article
Title
200
2000
Description
3000
3000
Flow
Title
200
1000
Description
400
2000
Flow End message pop-up
400
2000
Purpose of the tip
200
2000
Describe the action step
400
1000
Pop-up
Pop-up button
50
Not configurable
Beacon
Description
500
1000
Smart-tip
Title
200
1000
Description
400
2000
Survey
Title and Description
255
Not configurable
Questions
255
Not configurable
End message (includes Message, Subtext, and Close button text)
255
Not configurable
Launcher
Launcher Text
50
250
Text buttons are represented as text links and are used for less important actions than Primary and Secondary buttons. It has no background color or outline, just the text itself.
Whatfix Content includes Flows, Images, Videos, PDFs, Articles and Links.
.png?sv=2026-02-06&spr=https&st=2026-10-02T21%3A35%3A50Z&se=2026-10-02T21%3A46%3A50Z&sr=c&sp=r&sig=LQmJG5l8PGvuTUrOQLeZbmNEgS88Q7kp9xvuJlZMAUk%3D)
