Trigger a desktop Flow using browser URLs

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Desktop Flows Referenceable enables you to trigger Flows on the desktop using a browser URL. The URL format for Flows is a convenient option to reply to support queries via email, chat, or over a tweet. For example, you can send a Flow URL to your user which, when clicked, triggers the respective Flow on their desktop application.

Note

The target application on which a Flow needs to run on must be open on the users' desktop, even if it is minimised or running in the background.

Use the following steps to trigger a desktop Flow using the embed URL:

  1. Go to the Production stage on your Whatfix Desktop Dashboard.
    clm_db_production

  2. Select the Flow you want to trigger.
    CLM_DB_select_flows

  3. On the top right, click Embed.
    clm_db_embed

your title goes here

You can only embed Flows that are in the Production stage.

  1. Click URL.
    clm_db_embed_url

  2. Copy the Application flow link in the pop-up and paste it in your browser.
    popup_URL_flow 1.png

  3. Click Open WhatfixPlayer in the pop-up that appears.
    popup_open_wfxplayer.png

Note

Every time you refresh the browser, the Flow is triggered again.

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