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How can I check the version of Whatfix Desktop Player?

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Check the latest version of your Whatfix Desktop Player using the Dashboard or from your Desktop:

Using the Dashboard

Use the following steps to check the version of your Whatfix Desktop Player from the Dashboard:

  1. On the Whatfix Guidance dashboard, click Settings.
    ia_settings_without_auto_testing
  1. Select Manage Desktop Version.
    Manage the version of Whatfix Player and Studio

  2. Under Desktop Features, click Player.
    Click Player to check the version of the player

  3. Check your Whatfix Player application's Current version and the Latest available version.
    Check for the current version and latest version of Player

Note:

If you don't have the latest version of Player installed, you must perform push to production.

Update the version of Player on Desktop

Using your Desktop

Use the following steps to check the version of your Whatfix Desktop Player from your desktop:

  1. Type %localappdata% in the File Explorer and hit the Enter key.
    version_1.png

  2. Go to the Whatfix Player folder.
    version_2.png

  3. Go to the README file.
    version_3.png

  4. Open the README file to check the version of Whatfix Desktop Player.
    version_4.png

Note:

In case your version of the Whatfix Player does not match with the latest available version, you can update it from the Dashboard itself.

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