Unable to install Whatfix Desktop Editor or Player

Updated On 15 Feb 2021
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Cause:

The older versions of the Whatfix Desktop Editor or Player are overwritten when newer versions are installed. But in some cases if the previous version is too old, then there may be issues with installing the newer version of the Editor or Player.

Solution:

You can manually uninstall the older versions of the Editor or Player and then try re-installing the newer versions.

Use the following links below to see how to uninstall,

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