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Error Loading Extension
  • 05 Nov 2024
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Error Loading Extension

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Article summary

Issue

When you try to start, update or re-install the Whatfix Player, the following error is displayed:
image001 1.png

Probable Causes

The following are the various reasons the aforementioned error is displayed:

  • A faulty installation of the Player took place.
  • An older version of the Player app is already installed on your device and you try to install a different version or manually update it.
  • The Player wasn't properly uninstalled and then re-installed.

Suggested Solutions

Info

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