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    Whatfix Widgets not appearing
    • 25 Mar 2023
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    Contents

    Whatfix Widgets not appearing

    • Updated On 25 Mar 2023
    • 1 Minute To Read
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    Article Summary

    Issue

    Whatfix Desktop widgets aren't appearing in MS Teams.

    Cause

    Whatfix Desktop widgets do not get displayed if the application isn't maximised, the widgets aren't in production, or Whatfix isn't running on your device.

    Solution

    • Check if the Microsoft Team app is active and in focus.
    • Check if the WhatfixCheckrunningProcess/WhatfixMonitor and NWJS are running in the Task Manager.
    • Check if the widgets are in production. For more information, see Publishing content.
    your title goes here

    If the issue persists, contact support@whatfix.com

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