Unable to invite a user

Updated On 15 Feb 2021
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Cause:

Whatfix is configured to allow invites to only those users who use the same domain. So for example, if your email address is [email protected], invites can be sent only to other users in the same domain. This is done to ensure that your authoring environment is secured to your domain.

You also need to be an Account manager to invite other users. For more information on who can do what, read Whatfix User Roles.

Solution:

If you have partners that you work with, their domains can be added by contacting your CSM.

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Unable to install Whatfix Player or Editor using the default path

Table Of Contents

Cause:
Solution:

Current password

New password

Confirm password

First Name

First name must have atleast 2 characters. Numbers and special characters are not allowed.

Last Name

Last name must have atleast 1 characters. Numbers and special characters are not allowed.

New email

Enter a valid email

Re-enter your password

Enter a valid password

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