Analytics Best Practices

Remember to configure Whatfix Analytics to find out how your content is faring.

• Are your users completing tasks? Which step are they getting stuck at?
• What search terms do not give any results?

You can track this data and use it to improve the performance of your content.

If you have Whatfix content deployed on both the development and production instances of your application, then by default Analytics data is shown for both. To see actual engagement data of your end-users, make sure you use the Filter option to only include data from your production environment.

For more information, see Analytics Filters- Domain Filter.