Guidance Analytics Best Practices

Configure Whatfix Guidance analytics to find out how your content is faring.

• Are your users completing tasks? Which step are they getting stuck at?
• What search terms do not give any results?

Track this data and use it to improve the performance of your content.

If you have Whatfix content deployed on both the development and production instances of your application, then by default, Analytics data is shown for both. To see the actual engagement data of your end users, ensure you use the Filter option to only include data from your production environment.

For more information, see Analytics Filters- Domain Filter.

The impact of content updates in one dashboard stage (Draft, Ready, and Production) can have an effect on the content analysis in other stages.

Whatfix Guidance analytics enables you to filter analytics data based on the various stages, so that you can examine and analyze data based on the stage in which your content is present. For more information on analyzing analytics data across stages, see Get Analytics Data across CLM Stages.

If you don't want to track analytics for specific pages on your application, add the URL conditions in the Analytics Settings. This disables tracking just for those specific pages.

For more information on disabling analytics from specific domains, see How to disable Analytics on specific domains?