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Unable to see Flow Closure Feedback response report

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If you cannot see the Flow closure feedback response report, it could be because of two reasons:

  • The feature is toggled off: The Flow Closure Feedback Response feature is not active by default. You must enable the toggle within the Style or Customize section for Flows for it to start capturing data.

  • No users have closed a Flow yet: The dashboard remains blank until your end-users actually reach the end of a Flow, trigger the closure state, and then submit their feedback.

For more information on how to enable the Flow Closure feedback on Flows, see Flow Closure Feedback.

Note:

Ensure you publish the Flow for the changes to reflect. Any changes made from the Style section reflects on all Flows.

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