Whatfix Accessibility Statement

At Whatfix, we commit to ensure that Whatfix end-user overlays is accessible to people with disabilities. Whatfix strives to provide an inclusive user experience for all customers and their users. Efforts towards accessibility are guided by the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA success and conformance criteria.

Commitment to Accessibility

Whatfix aims to integrate accessibility into the development processes and product lifecycle. Whatfix has adopted the following measures to ensure accessibility:

• Regular accessibility training for developers and content creators.

• Inclusion of accessibility as part of internal policies and product requirements.

• Continuous evaluation and enhancement of solutions based on feedback and standards evolution.

Standards and Guidelines

Whatfix product and content are designed to comply with the following standards:

• Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA

• Accessible Rich Internet Applications (WAI-ARIA) standards for web content.

These guidelines not only help make the web more accessible to users with sensory, cognitive, and mobility disabilities but also align with our mission to provide comprehensive and user-friendly guidance through the digital adoption platform.

Known Limitations

While Whatfix strives to adhere to the accepted guidelines and standards for accessibility and usability, it may not be possible in all areas of the products to do so. Some limitations include:

• Older content and tools that may not have been updated to meet current accessibility standards.

• Third-party content that may not fully comply with the accessibility criteria.

Whatfix is actively working to achieve and maintain accessibility goals, and applications undergo regular review and updates.

Feedback

Whatfix welcomes feedback on the accessibility of our products. Please let us know if you encounter accessibility barriers through product feedback and support channels, such as support@whatfix.com

Additional Information

This statement was last updated on June 27, 2024, and will be reviewed annually to ensure it remains up-to-date and reflective of current practices and community standards.