Guidance Analytics Best Practices

Configure Whatfix Guidance analytics to assess content performance.

• Are your users completing tasks? Which step are they getting stuck at?
• What search terms yield no results?

Track this data and use it to improve the performance of your content.

When Whatfix content is deployed on both development and production instances of an application, analytics data displays for both by default. To view actual engagement data from end users, use the Filter option to include only data from the production environment.

For more information, see Analytics Filters- Domain Filter.

Content updates in one dashboard stage (Draft, Ready, and Production) impact content analysis in other stages.

Whatfix Guidance analytics enables you to filter analytics data based on the various stages, so that you can examine and analyze data based on the stage in which your content is present. For more information on analyzing analytics data across stages, see Get Analytics Data across CLM Stages.

To avoid tracking analytics for specific pages on an application, add URL conditions in the Analytics Settings. This disables tracking for those specific pages.

For more information on disabling analytics from specific domains, see How to disable Analytics on specific domains?