Top
Cannot see content created on Dashboard
  • 04 Nov 2024
  • 1 Minute To Read
  • Dark
    Light
  • PDF

Cannot see content created on Dashboard

  • Dark
    Light
  • PDF

Article summary

Issue

Cannot see the widgets/content created on the Whatfix Dashboard

Probable Cause

The Content section of the Dashboard displays content like Flows, Videos, PDF, and other static content along with Launchers, Smart Tip, and Beacon collections.
However, you cannot see widgets like Pop-ups, Task List, and Self Help in the Content section of the Dashboard.

Suggested Solutions

  • Check the Content and Widget section:
    Check the Content section if you are looking for Flows, Videos, PDFs, and other static content, or widgets like Smart Tips, Launchers, and Beacon collections.
    Check the Widgets section if you are looking for widgets such as Pop-ups, Task List, or Self Help.
your title goes here

You can also see Smart tip segments, Launcher segments, and Beacon segments in the Widgets section.

  • Refresh the Dashboard:
    Sometimes, the Dashboard may not update in real-time, and content or widgets that you have recently created may not immediately appear. Refresh your Dashboard to ensure that you are viewing the most recent content.
Note:

If the issue persists, contact support@whatfix.com.


Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.