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Disable end-user feedback in Self Help
  • 27 Aug 2024
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Contents

Disable end-user feedback in Self Help

  • Updated On 27 Aug 2024
  • 1 Minute To Read
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Article summary

Whatfix provides you with the option you to disable the end-user feedback from the Self Help widget anytime you need.

Use the following steps to disable the end-user feedback in Self Help:

  1. On the Whatfix Guidance dashboard, click Style.
    ia_left%20nav_style

  2. Click Self Help.
    styles_sh.png

  1. Click Feedback.
    feedback_tab_in_sh_style

  2. Disable the Collect feedback toggle to disable the end-user feedback in Self Help.
    CLM_DB_disable_enduserfeedback.png

  3. Click Save.

your title goes here
  • If you want to keep the end-user feedback feature enabled but do not want to show the feedback icon in the closed state, disable the Feedback icon on closed state toggle.
    2023-04-06_15-07-15.png
  • Ensure that you push the changes made to Production so that the latest behavior is reflected for end users.
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