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Enable or Disable Personalization
  • 26 Aug 2024
  • 1 Minute To Read
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Contents

Enable or Disable Personalization

  • Updated On 26 Aug 2024
  • 1 Minute To Read
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Article summary

Enable or disable Personalization from the Style --> Self Help section of the Whatfix Guidance dashboard.

For Personalization to be enabled, your account must meet the eligibility criteria. The first time your account becomes eligible for Personalization, it is automatically enabled. For more information, see Eligibility Criteria for Personalization.

Enable or Disable Personalization

Use the following steps to enable or disable Personalization on your Dashboard:

  1. On the Whatfix Guidance dashboard, click Style.
    ia_left%20nav_style

  2. Click Self Help.
    styles_sh.png

  1. Click Smart features.
    click_smart_features.png

  2. Click Personalization.
    click_personalization.png

  3. Enable or disable the Enable personalization toggle.
    enable_personalization.png

your title goes here

Once you disable Personalization, it does not get automatically enabled in the future. For example, if your account becomes non-eligible, Personalization will not be automatically enabled when it becomes eligible again.

  1. Click Save.
    qr_save.png
your title goes here

For changes to reflect for your end users, perform a push to Production.
clm_db_push all to production

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