Export Production Package for Self Hosted Deployment
- 16 May 2024
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Export Production Package for Self Hosted Deployment
- Updated On 16 May 2024
- 1 Minute To Read
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Dashboard users can choose to export the production deployment package with or without the multi-format content.
Use the following steps to export production package:
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On the Whatfix Guidance dashboard, move the content and widgets that you want to export from the Draft to the Ready stage.
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In the Ready stage, click Push to production.
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Review the changes on the summary pop-up, and then click Push to production.
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Go to the Production stage, and then click Export Production Package.
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On the Choose Export Preference pop-up, click Data+Script or Data Only, depending on your preference.
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Data Only: This option enables you to export only the Whatfix content and widgets. You can choose to export only the Data, when you've updated only one or two content units that do not impact the Whatfix Embed Script or Advanced customization (AC) scripts.
Data+Script: This option enables you to export Whatfix content and widgets along with the Whatfix Embed Script, Advanced customization (AC) scripts, etc. You can choose to export both Data and Script, when there is a product release with new features that impact the Embed Script or you've made changes to the AC code in your account.
- Click Export.
Note
To export the multi-format content, select the Include multi-format content checkbox.
Info
The Export Production Package option is visible only to users with Self Hosted deployment method. To enable Self Hosted deployment, contact support@whatfix.com.
- An email with a link to download the content is sent to your registered email ID. Download the zip file.
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Once you have downloaded the package, remember to replace the source URL of all the slideshows and articles with the server path where whatfix.com folder is hosted.
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If the multi-format option is not selected, the export package does not contain the following:
- Slideshow (images are not present)
- Articles
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This option is not selectable when the Flows in the Self Help are configured to launch as Slideshows.
- Extract the content of the zip file to your server.
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