Flow Failure Reason - Auto Step does not complete

Issue

The Flow might have failed if one of the steps is an automated step that didn’t complete.

Probable Causes

Following are some potential cases where a Flow might fail because the last step in the Flow, which is automated, does not complete.

• Whatfix doesn’t detect the element on which the Flow step is created. For more information, see Element could not be found.

• One or more CSS selectors are invalid.

• The CSS selector is not added in the last step of the Flow.

• The configured CSS selectors don't point to the correct element or are unable to identify the element. For more information, see CSS Selector failed.

Suggested Solutions

• Reselect the element on which the Flow is breaking and verify the Flow. For more information, see Reselect Elements to Manage UI Changes.

• If the issue persists, ensure that the CSS selector is added to the last step of the automated Flow and configured correctly for the Flow step to be completed. For more information, see Selected Element Conditions as Visibility Rules.

Note:

If the issue persists, contact support@whatfix.com.