Flow Failure Reason - CSS Selector failed

Issue

Flow has failed because 'CSS Selector provided for the step failed to find the element.'

Probable Causes

The following are some potential cases where a Flow might fail because 'CSS Selector provided for the step failed to find the element.'

• The configured CSS Selectors don't point to the correct element or are unable to identify the element. For more information, see How to find the CSS Selector of an element using Whatfix Studio?
• One or more CSS Selectors are invalid. For example, the class or id of the element is incorrectly copied. For more information, see Selected Element conditon rules.

Suggested Solution

Ensure that the CSS Selector accurately identifies the intended element. Use your browser’s Developer Tools to inspect the element and confirm that the selector is valid and unique. For more information, see Identify an element's CSS selector