Personalize Nudges in Self Help
- 27 Aug 2024
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Personalize Nudges in Self Help
- Updated On 27 Aug 2024
- 1 Minute To Read
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Whatfix enables you to prompt your end users to open Self Help after a period of continuous inactivity. Personalized nudges suggest user- specific content, such as articles, Flows, and more on the page or segment that they are currently on.
Note:
Self Help Personalization needs to be enabled to enable Personalized Nudges. For more information, see Self Help personalization.
The nudge appears as a tooltip on the Self Help widget in its closed state. Clicking the suggestion opens the content as it would open when clicked from Self Help.
Info
- Personalized nudges are displayed to end users if they have not opened Self Help at least once in their last 5 distinct visits to the application or after 15 days of inactivity.
- Personalized Nudges display the top content out of the first five personalized suggestions.
Enable Personalized Nudges on Self Help
your title goes here
To enable this feature, contact support@whatfix.com.
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