Top
Personalize Nudges in Self Help
  • 27 Aug 2024
  • 1 Minute To Read
  • Dark
    Light
  • PDF

Personalize Nudges in Self Help

  • Dark
    Light
  • PDF

Article summary

Whatfix enables you to prompt your end users to open Self Help after a period of continuous inactivity. Personalized nudges suggest user- specific content, such as articles, Flows, and more on the page or segment that they are currently on.

SH_nudges_personalized.png

Note:

Self Help Personalization needs to be enabled to enable Personalized Nudges. For more information, see Self Help personalization.

The nudge appears as a tooltip on the Self Help widget in its closed state. Clicking the suggestion opens the content as it would open when clicked from Self Help.


Info
  • Personalized nudges are displayed to end users if they have not opened Self Help at least once in their last 5 distinct visits to the application or after 15 days of inactivity.
  • Personalized Nudges display the top content out of the first five personalized suggestions.

Enable Personalized Nudges on Self Help

your title goes here

To enable this feature, contact support@whatfix.com.


Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.