Self Help occupying maximum screen space

Updated On 11 Nov 2024
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Issue

When accessing content on Self Help, the Self Help widget occupies most of your screen space.

Probable Cause

One of the possible reasons this occurs is when two different Whatfix extension types - one from the Whatfix Store and the other from the Chrome Store are installed.

Suggested Solution

Ensure that your browser has only one extension installed. Preferably the Whatfix Store extension.
For more information, see Manage Extension on Whatfix Dashboard.

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If the issue persists, contact support@whatfix.com.

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Table Of Contents

Issue
Probable Cause
Suggested Solution

Changing your password will log you out immediately. Use the new password to log back in.

Current password

New password

Confirm password

First Name

First name must have atleast 2 characters. Numbers and special characters are not allowed.

Last Name

Last name must have atleast 1 characters. Numbers and special characters are not allowed.

New email

Enter a valid email

Re-enter your password

Enter a valid password

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