Unable to Black Out Sensitive Information on an existing Flow

Updated On 30 Oct 2024
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Issue

When you edit an existing Flow on the Dashboard to black out sensitive information, the Black Out button is unresponsive.

Probable Cause

The Black Out button does not work in the regular edit view.

Suggested Solution

Edit the Flow in Launch live edit mode, reselect the element on the step in which you want to black out information and then scroll down on Studio to see the Select button under the Censor sensitive info section.

See how

Use the following steps to black out sensitive information for an existing Flow:

On the Whatfix Guidance dashboard, click Content.
Click Flows.
Hover your cursor over the required Flow, and then click the Edit icon.
Click Launch live edit.

Once Studio launches on your application, go to the step to which you want to add blackout.
Click Edit step.
Click Reselect element and reselect the element for the step.
Click ADVANCED OPTIONS.
Scroll down on Studio to the Censor sensitive info section, and then click Select.
Select the element you want to hide on the application.
Click Save.
Click Save Flow.