Hide sensitive information from Flow images
- 11 Jul 2025
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Hide sensitive information from Flow images
- Updated On 11 Jul 2025
- 1 Minute To Read
- Print
- DarkLight
- PDF
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Whatfix Flows can be converted into multi-format outputs, like PDFs, videos, and slideshows. To make these additional formats possible, whenever you create a Flow, Whatfix takes a screenshot of each step you capture. These screenshots are used in different formats. If there are any sensitive pieces of information in the screenshot like username, password, email address, and more, hide them using the Censor option.
The Censor option hides sensitive information without impacting the tooltip and content.
Info:
The Censor option works only when the Flow is exported as a multi-format output like a video, slideshow, PDF or an article.
Use the following steps to censor sensitive information:
Log in to the application where you want to create content, and then launch the Whatfix Studio.
Click Flow.
Enter the name of the Flow as you want it displayed to the users.
Click + Add Step.
Click the desired element on the page that the user needs to select.
Note:
- With the new Flow enhancement feature, you have the option to select two types of Flow steps, and not just element latching Flows. A dialog box appears on the application to highlight the two types of Flows. Under Choose step type, select a Flow step based on your requirements: either Attached to element or Free-floating.
| Attached to element | Free-floating |
|---|---|
| When you select this type of Flow step, it remains attached to an element on your application. | When you select this type of Flow step, it remains flexibly positioned devoid of any element attachment |
For more information, see Free-floating Flows and Create a Free-floating Flow step.
The Flow enhancement feature is in Beta currently. Contact support@whatfix.com for more information.
Click Advanced Options.
Under More Options, in the Censor sensitive info section, click Select.
Select the information on the application that you want to censor.
Click Done on the Whatfix Studio.
To finish creating the step click Save Step, and then, continue creating the flow.
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