Hide sensitive information from Flow images
- 01 Dec 2025
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Hide sensitive information from Flow images
- Updated On 01 Dec 2025
- 1 Minute To Read
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- DarkLight
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Whatfix converts Flows into Multi Format Outputs such as PDFs, videos, and slideshows. When you create a Flow, Whatfix captures a screenshot of each step to generate these formats. If a screenshot contains sensitive information, such as credentials or email addresses, hide them using the Censor option.
Info:
- The Censor option works only when the Flow is exported as a multi-format output, such as a video, slideshow, PDF, or an article.
- The Censor option hides sensitive information without impacting the tooltip and content.
Use the following steps to censor sensitive information:
Log in to the application where you want to create content, and then launch the Whatfix Studio.
Click Flow.
Enter the name of the Flow as you want it displayed to the users.
Click Add Step.
Under Choose step type, select the Flow step type.
Note:
- With the Flow enhancement feature, you have the option to select two types of Flow steps, and not just element latching Flows. A dialog box appears on the application to highlight the two types of Flows. Under Choose step type, select a Flow step based on your requirements: either Attached to element or Free-floating.
| Attached to element | Free-floating |
|---|---|
| When you select this type of Flow step, it remains attached to an element on your application. | When you select this type of Flow step, it remains flexibly positioned devoid of any element attachment. |
You also have the option to select a default template by clicking Set as Default for all the subsequent steps in a Flow. If you change the default step at an enterprise (ENT) level, it appears the same for all the users using that ENT.
For more information, see Free-floating Flows and Create a Free-floating Flow step.
Free-floating Flows is currently Beta. Contact support@whatfix.com for more information.
- Click the desired element on the page that the user needs to select.
Click Additional Options.
In the Censor sensitive info section, click Select.
Select the information on the application that you want to censor.
Click Done on the Whatfix Studio.
To finish creating the step click Save Step, and then, continue creating the flow.
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