Top
Unable to move a content/widget alone across stages
  • 30 Oct 2024
  • 1 Minute To Read
  • Dark
    Light
  • PDF

Unable to move a content/widget alone across stages

  • Dark
    Light
  • PDF

Article summary

Issue

You are trying to move content/widgets that are attached to other content/widgets across stages and are unable to do so.

Probable Cause

When you try to move a content/widget across stages, that is, from Draft to Production or vice versa, you might not be able to move it alone when there is any other content/widget attached to it.

Suggested Solutions

Let’s assume you pushed a Pop-up (widget) attached with a Flow (content) to the Production Stage. When you want to move the Flow back to the Draft Stage, you see a message that the Flow is associated with a Pop-up that is in the Production Stage. When you click Send to draft, the Pop-up is also moved to the Draft Stage along with the Flow.
Dashboard_movetodraft_dependent

Similarly, if you try to move a Task List (widget) which has some content attached to it in the Production stage, a message is displayed to you that some content is associated with the Task List. Click Send to production to move all the content along with the Task List to the Production stage.
CLM_sent_to_prod_dependancy

For more information, see Can I move Contents/Widgets that are attached to another Content/Widget across stages?

your title goes here

If the issue persists, contact suport@whatfix.com


Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.