Top
Unable to see Drag and drop or Browse option
  • 26 May 2023
  • 1 Minute To Read
  • Dark
    Light
  • PDF

Unable to see Drag and drop or Browse option

  • Dark
    Light
  • PDF

Article Summary

Issue:

Unable to see the Drag and drop or the Browse option to upload a video, image, PDF, etc. to the Whatfix Dashboard.

Drag and drop_db

Cause:

Drag and drop or Browse feature is not available for accounts with Self Hosted/ Export model. When you upload a PDF, video, or an image to your Dashboard using the Drag and drop or Browse option, the content gets hosted in the Whatfix cloud.

your title goes here

If the issue persists, contact support@whatfix.com.


Was this article helpful?

What's Next
Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.