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Error: The euaddons.whatfix.com page can't be found
  • 05 Nov 2024
  • 1 Minute To Read
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Error: The euaddons.whatfix.com page can't be found

  • Updated On 05 Nov 2024
  • 1 Minute To Read
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Article summary

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This troubleshooting guide is applicable only to customers using Whatfix EU accounts.

Issue

You're trying to install the Whatfix Studio EU extension using the Install studio to create content link in the Whatfix EU Guidance dashboard, but you're getting the following error:
The euaddons.whatfix.com page can't be found.

Probable Cause

Your organization's IT policy does not enable you to download and install any third-party extensions.

Suggested Solution

  1. Contact your Whatfix representative or support@whatfix.com to provide you the download link to the latest version of the Whatfix Studio EU extension.
  2. Share the same link with your IT team so that they can install the extension in your browser.
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If the issue persists, contact support@whatfix.com.

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