Error: java.lang.Exception: 401: Server authentication required

Issue

You are trying to log in to Studio to create content, but you are getting the java.lang.Exception: 401: Server authentication required error.

Probable Cause

You get the error if you are trying to log in to Studio associated with a Whatfix account or enterprise (ENT) that you don't have access to.

Suggested Solution

Get access to the respective Whatfix account or ENT's dashboard before using Studio for content creation.

your title goes here

• Access to multiple accounts or ENTs is possible.
• If you have access to multiple accounts or ENTs, you can switch between accounts while creating content using Studio.