Flow steps skip while running the Flow
- 27 Apr 2023
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Flow steps skip while running the Flow
- Updated On 27 Apr 2023
- 1 Minute To Read
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- DarkLight
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Article Summary
Issue
When you play a Flow, the steps of the Flow are skipped. The following are some instances of Flows skipping steps,
- The Flow skips a step and shows the next step.
- The Flow step skips to the last step and displays the end message.
Cause
There may be several reasons why the Flow skips a step, some of which are,
- The elements are not captured properly while creating the Flow. This could result in flow failure or skip steps.
- The elements are not detected while running the Flow.
Solutions
- Navigate to the Flow and try reselecting the elements.
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For more information, see Reselect Elements to manage UI changes
- Add CSS selectors to the steps of the Flow, so that the right elements are identified when the Flow is played.
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For more information, see How to find the CSS Selector of an element using Whatfix Studio?
Note:
If the issue persists, contact support@whatfix.com.
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