- 28 May 2024
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Flow tooltip flickers or appears at different position
- Updated On 28 May 2024
- 1 Minute To Read
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Issue:
Tooltips of a Flow appear at random places and not on the selected element, or they don't display correctly, or flicker.
Cause:
Issues with flow tooltips are usually because of the following:
- The element may not have been selected correctly when the Flow was created.
- There could have been a change in the application code that may have changed the selected element that the tooltip was to display on.
- The Flow step requires Display Rules for the tooltip to detect the element properly.
Solution:
Try editing the Flow and select the correct element again. This should resolve the issue.
Use the following steps to reselect an element:
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On the Whatfix Guidance dashboard, click Content.
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Click Flows.
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Hover your cursor over the required Flow, and then click the Edit icon.
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Click Launch live edit.
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On the application, go to the step in which you want to reselect the element.
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Click Edit step.
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On Whatfix Studio, click Reselect element.
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Reselect the element on the application.
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In the ADVANCED OPTIONS tab, set the Display Rules for the Flow step.
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Click Save.
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Finish creating the Flow and click Save Flow.
If the issue persists, contact support@whatfix.com.