Unable to prioritize or sort search results on Dashboard

Issue

You have created multiple pieces of content but are unable to find specific content in the search field of the Dashboard.

Probable Cause

Whatfix Dashboard search shows a mix of search results when you type in a keyword. For instance, if you type the keyword Flows, the search throws results of all the content pieces with Flows as a keyword. Such results usually include the specific content (in this case, Flows), along with any other content that has the word Flows in it.

Suggested Solutions

• Use the Filter option to refine your search based on the Type of content and Tags that you add.

• Use Created By to filter your search further based on the content author who has created the content.

• Use the Created on or Last updated on options to refine the content further based on its recency.

Note:

• The search field is optional to filter content.

• For more information on how advanced search works on the Dashboard, see Use Advanced Search on the Whatfix Dashboard.

• If the issue persists, contact support@whatfix.com.