How long does it take for Whatfix session to timeout?

Article summary

Did you find this summary helpful?

Thank you for your feedback

Info

You are never logged out of the Whatfix application due to inactivity for as long as you are logged in and your browser is kept open.

A user is automatically logged out of Whatfix only during the following scenarios:
On the Whatfix Login page

If the Keep me logged in checkbox is selected during login and the browser is closed, the user is logged out only after 7 days of inactivity.
If the Keep me logged in checkbox is cleared and the browser is closed, the user is logged out after 30 minutes of inactivity on the account.

your title goes here

By default, the Keep me logged in checkbox is cleared.

Note

If you try to access Whatfix again before the inactivity timeouts mentioned in this article, you'll notice that you are still logged in.

Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.

Current password

New password

Confirm password

First Name

First name must have atleast 2 characters. Numbers and special characters are not allowed.

Last Name

Last name must have atleast 1 characters. Numbers and special characters are not allowed.

New email

Enter a valid email

Re-enter your password

Enter a valid password

Your profile has been successfully updated.

Logout