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How long does it take for Whatfix session to timeout?
  • 20 Jun 2022
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How long does it take for Whatfix session to timeout?

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Info

You are never logged out of the Whatfix application due to inactivity for as long as you are logged in and your browser is kept open.

A user is automatically logged out from Whatfix only during the following scenarios,

  • If the Keep me logged in checkbox is not selected and if the browser is closed, then the user is logged out after 30 mins of inactivity on the account.
    RB_DB_keepmeloggedindisabled

  • If the Keep me logged in checkbox is selected during login and if the browser is closed, then the user is logged out only after 90 days of inactivity.
    RB_DB_keepmeloggedinenabled

Note

If you try to access Whatfix again before the inactivity timeouts mentioned above, you'll notice that you are still logged in.


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