How long does it take for Whatfix session to timeout?
- 17 Mar 2023
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How long does it take for Whatfix session to timeout?
- Updated On 17 Mar 2023
- 1 Minute To Read
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Article Summary
Info
You are never logged out of the Whatfix application due to inactivity for as long as you are logged in and your browser is kept open.
A user is automatically logged out from Whatfix only during the following scenarios,
If the Keep me logged in checkbox is not selected and if the browser is closed, then the user is logged out after 30 mins of inactivity on the account.
If the Keep me logged in checkbox is selected during login and if the browser is closed, then the user is logged out only after 90 days of inactivity.
Note
If you try to access Whatfix again before the inactivity timeouts mentioned above, you'll notice that you are still logged in.
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