Integrate Matomo aka Piwik on-premise Analytics

You can integrate Matomo analytics to analyze how your content is performing using Whatfix APIs. The following are some of the information that you can track:

• How many users are completing a Flow?

• How many are closing the Flow before completing it, and if so, at which step?

• What users are searching for content in Self Help?

Use the following steps to configure Matomo on-Premise:

1. Install Matomo on-Premise using instructions from Install and Setup Matomo.

2. Create or add scripts in Advanced Customization to capture various kinds of analytic data. For more information, contact support@whatfix.com.

3. Use the following code to initialize Matomo with Whatfix:

 var _paq = window._paq || [];

  _paq.push(['trackPageView']);

  _paq.push(['enableLinkTracking']);

  (function() {

    var u="//xx.xxx.xx.xx/matomo/";

    _paq.push(['setTrackerUrl', u+'matomo.php']);

    _paq.push(['setSiteId', '1']);

    var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0];

    g.type='text/javascript'; g.async=true; g.defer=true; g.src=u+'matomo.js'; s.parentNode.insertBefore(g,s);

  })();

window._wfx_settings.tracker = {
      		 		 	track:track,
};

function track(event){
//Push data to matomo
            _paq.push(['setCustomUrl',event.on_id]);
	_paq.push(['trackPageView']);
  
  if(event.flow_id!=null)
  {
  //Push data to matomo
  _paq.push(['setCustomVariable','1','flow_id',event.flow_id]);
_paq.push([ function() { var customVariable = this.getCustomVariable(1); }]);
  }
  
  if(event.event_name != null && event.event_name == "trackSelfHelpClicked")
    {
      //Push data to matomo
     _paq.push(['trackEvent', 'SelfHelp Clicked', event.event_name]);
     }

}