Pop-up has scroll bar

Issue

When you create a Pop-up and preview it, a scroll bar appears in the Pop-up.

Probable Causes

• The Pop-up has a lot of content that exceeds its maximum height.
• The video or image inserted is larger in size than the media container's size.
• There is spacing between the elements of the Pop-up.

Suggested Solutions

Make the following changes to the Pop-up using the code view:

• Reduce the height of the Pop-up.
  

• Reduce the height of the image container and the wfx media.
  

• Reduce the spacing between all the elements in the Pop-up.

• Ensure that the image or video added to the Pop-up is not too large in size. The recommended size for images in Pop-ups is 4MB. And you can adjust the video size by its height and width. For more information, see Resize a video in a Pop-up.

• Add the following code in the Pop-up template card to avoid the scroll bar:

overflow: hidden;