Add New Users

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Note:

Only an Account Manager can perform the following task. For more information about the available user roles, see Whatfix User Roles.

Use the following steps to add a new user:

  1. On the Guidance dashboard, click Settings.
    click_settings.png

  2. Click Teammates.
    click_teammates.png

  1. On the top-right side of the page, click Invite Users.
    2023-02-16_12-51-03.png

  2. In the pop-up, enter the email address of the new user and select their role using the dropdown menu. For more information about each role, see Whatfix User Roles.
    db_assign_roles

  3. Invite multiple users at the same time by clicking the Plus icon.
    db_add_plus_icon

Note:
  • Though there are no limitations to the number of users you can add to your account, you can only send invites to 5 users using a single request.
  • To add more users, repeat the action in batches of 5.
  1. Once you have added all the users you want to invite, click Invite.
    invite_button_click
Note:
  • An email with a link to sign up for the application is sent to the new user's email address.
  • The signup link is valid only for 24 hours. If the link expires, a new invite needs to be sent again.
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