Create an Article

  • Updated On Oct 7, 2024
  • 1 minute(s) read
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DAP on OS enables you to create rich text articles and place them inside Pin. The text content can be used to answer simple queries or FAQs using short answers right inside the Pin.
This enables end users to access content on their desktop without having to move outside the widget to access relevant information.

Use the following steps to create an article:

  1. On the Guidance dashboard, click Content.
    click_content.png
  2. Click All content.
    2024-07-22_10-31-09.png
  3. Go to the Draft stage.
    CLM_DB_Draft_stage.png
  4. Click the Create content button.
    CLM_DB_CreateContent.png
Note
View the Create content button only in the Draft Stage of the dashboard.

  1. Click Article.
    clm_db_content_article

    Note

    If you don't see the article segment under the Create section, contact support@whatfix.com.

  2. Add the Title and Description.
    RB_DB_staticcenterarticledetails

    your title goes here
    • The maximum character limit for the article description is 3000 characters.
    • Choose to format the text or add multimedia content to your article using the Rich Text Editor.
      RB_DB_staticcontentarticle
    • Add tags and search keywords to the article as required.
      RB_DB_articlesearchkeywords

  3. Click Save article.
    save1

Note

Once the article is created, find it on the Whatfix Dashboard.  
RB_DB_staticcarticleonDB