Top
Repository Integration Status Report
  • 13 Sep 2024
  • 3 Minutes To Read
  • Dark
    Light
  • PDF

Repository Integration Status Report

  • Dark
    Light
  • PDF

Article summary

The Repository Integration Status Report gives you information about every integration that Whatfix performs with your content repository.

RB_DB_repo_integrationstatus

Note

Apart from the status report on the dashboard, Whatfix also sends email notifications after a successful or failed integration.

Use Cases

Access the status report for one or more of the following:

  • Check whether your newly added repository content was crawled by Whatfix or not.
    For example, if you added a new article at 21:00 on a Monday and the repository was crawled on the same day, check the integration duration in the report to ensure if the new article was crawled or not.
  • See what articles were updated, deleted, or crawled in a particular sync up session.
  • Track and update the articles that Whatfix failed to crawl from your repository.

Access the Repository Integration Status Report

Use the following steps to access the Repository Integration Status Report:

  1. Under Integrated Repositories, go to the repository for which you want to view the status, and then click the more icon.
    clm_db_repositories_more

  2. Click View Status.
    clm_db_repositories_view_status

Note

To access the integration status of the content repository at an article level, click the Detailed analysis report button.
clm_db_detailed_analysis_report

The status report provides the following data:

  • Previous sync: Lists when the last crawl happened.

  • Next sync: Lists when the next crawl is scheduled.

  • Sync frequency: Lists how often the sync is run for the repository.

  • Crawling Timeline: Lists the crawl duration of the last session.
    RB_DB_repo_crawltimeline

  • Changes made in latest sync: Lists the changes made in the integration during the crawling session.

  • Download Report: Enables you to download a detailed integration status report of the content repository at a link level.
    RB_DB_repo_latestsync

Understand the Detailed Analysis Report

The detailed analysis report contains two columns:

  • link: The URL of the crawled link.
  • status: This column gives information about whether the link was added, not added, modified, or removed from the Dashboard during the sync and the reason why.

detailed_report_example.png

The following table describes the values status can take:

status Description
Link Newly Added The link didn't exist during the previous sync and was added during the current sync.
Link Removed The link was found in the previous sync but not in the current sync.
Link Updated The content inside the link changed since the previous sync.
Link Unchanged There have been no changes in the content inside the link since the previous sync.
Invalid Redirection, link excluded The link redirected the crawler to another link that was not recognized by the crawler. The new link was not added during the current sync.
Link Redirected The link redirected the crawler to another link. The new link was added during the sync.
Failed : Access Denied The crawler encountered a 401 Unauthorized error and was not allowed to access this link. The link was not added during the current sync.
Failed : Request was Misformed The crawler encountered a 400 Bad Request error and was not allowed to access this link. The link was not added during the current sync.
Failed : Forbidden Link The crawler encountered a 403 Forbidden error and was not allowed to access this link. The link was not added during the current sync.
Failed : Link not Found The crawler encountered a 404 Not Found error and could not find this link. The link was not added during the current sync.
Failed : Server Issue The crawler failed to crawl the link due to an issue with the repository's server. The link was not added during the current sync.
Failed : Unknown Status The crawler failed to crawl the link for unknown reasons. The link was not added during the current sync.
Failed : Internal Issue The crawler failed to crawl the link due to a Whatfix internal error. The link was not added during the current sync.
your title goes here

In case of a Failed or Invalid link status, or a discrepancy in the status, contact support@whatfix.com.


Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.